Shipping policy

Last updated: November 14, 2026

Where we ship

We ship to addresses in all 50 US states and Washington, D.C., including Alaska and Hawaii. We do not currently ship to US territories or addresses outside the United States.

Shipping cost

Standard shipping is free on all orders, including orders shipped to Alaska and Hawaii.

Processing time

Orders are processed within 1-2 business days (Monday to Friday, excluding public holidays). Orders placed on a weekend or holiday are processed on the next business day.

Delivery time

After your order ships, standard delivery takes 3-5 business days in transit to addresses in the contiguous United States and Washington, D.C., and 7-9 business days in transit to Alaska and Hawaii. Delivery times are estimates and may be affected by carrier delays, weather or other events outside our control.

Order tracking

When your order ships, we will email you a tracking number.

Damaged or missing deliveries

If your order arrives damaged or a package is missing, email us at contact@goldpacknow.com with your order number (and photos for damaged items) so we can help.